WhatsApp Communication Policy

1. What Messages You Will Receive

If you enroll in a coaching program through a Fitosys-powered link, you may receive:

• A one-time enrollment confirmation message
• Weekly check-in messages from your coach (every Sunday evening)
• Program renewal reminders when your program is nearing its end date

Messages are sent from your coach's registered WhatsApp number via Fitosys infrastructure.

Message frequency: 1–2 messages per week.

2. How We Obtain Consent

You explicitly opt in on the coach's enrollment form before any message is sent. The consent checkbox states:

No messages are sent without this checkbox being checked.

3. How to Opt Out

You can opt out at any time using any of the following methods:

• 1.Reply STOP to any message at any time. Your number will be removed from all automated messaging immediately.
• 2.Contact your coach directly and ask to be removed.
• 3.Email fitosys@alchemetryx.com with your phone number and we will remove you within 24 hours.

4. Message and Data Rates

Standard WhatsApp data rates from your mobile carrier may apply. Fitosys does not charge clients for receiving messages.

5. Contact

6. Meta Platform Compliance

This WhatsApp communication service is built on Meta's WhatsApp Business Platform and complies with Meta's WhatsApp Business Policy.

Our WhatsApp messaging infrastructure:

• Uses only Meta-approved message templates
• Sends messages only to users who have explicitly opted in
• Processes opt-out requests immediately upon receipt of STOP reply
• Does not send promotional messages to users who have opted out
• Does not use WhatsApp for spam or unsolicited bulk messaging

Meta Platform Data received through WhatsApp is used solely for delivering the coaching communication service described above. It is not used for advertising, profiling, or any purpose beyond the coaching relationship.

For full details on how your data is handled, see our Privacy Policy at fitosys.alchemetryx.com/privacy